Five Things Lawyers Hate to Hear Clients Say
In situations involving you and your client, the adversarial system is your worst enemy. The only win is a long-term client relationship that is sustainable, and a short-term victory gained by your...
View ArticleThings Lawyers Hate to Hear Their Clients Say—and How to Respond
Wrapping up an Attorney at Work week devoted to “This Business of Clients,” Edge International’s Gerry Riskin takes on the tough one: How to respond to the awkward, infuriating, soul-sucking questions...
View ArticleFive Things Lawyers Hate to Hear Clients Say
In situations involving you and your client, the adversarial system is your worst enemy. The only win is a long-term client relationship that is sustainable, and a short-term victory gained by your...
View ArticleThings Lawyers Hate to Hear Their Clients Say—and How to Respond
Wrapping up an Attorney at Work week devoted to “This Business of Clients,” Edge International’s Gerry Riskin takes on the tough one: How to respond to the awkward, infuriating, soul-sucking questions...
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Streamline Your Workflow Three Ways
I need to start by getting a chip off my shoulder: I am not Five Things Lawyers Hate to Hear Clients Say appeared first on Attorney at Work.
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Creating Purpose: What Are You Doing Today?
In his book “Make Today Count,” John C. Maxwell famously said that every person needs to strive to make that happen. It is a wonderful way to live if practiced correctly.The post Five Things Lawyers...
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Want More Balance? Build a Better Team
In Five Things Lawyers Hate to Hear Clients Say appeared first on Attorney at Work.
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When It’s Your Mental Health, the Bar Can Wait
Suicide is on the rise in the U.S., Five Things Lawyers Hate to Hear Clients Say appeared first on Attorney at Work.
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No Need to Walk on Eggshells with Follow-up Emails
When sending a series of follow-up emails to prospects, many lawyers get anxious about how well they’re balancing persistence against the risk of being perceived as pushy and turning off the prospect....
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Five Best Practices for Law Firm Content Marketing
Blockbuster became dominant in the video rental business by offering convenience and selection — more stores and more titles than its competitors. Then Netflix came along offering even more...
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Using Tech to Expand the Pro Bono Provider Pie
When the phrase “legal tech” comes to mind, it’s usually associated with the tools that propel law firm operations, or even automating tasks otherwise performed by lawyers to reduce corporate legal...
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The Lion Sleeps Tonight
“All that is necessary for the triumph of evil is that good men do nothing.” – Edmund Burke It’s been a while since Five Things Lawyers Hate to Hear Clients Say appeared first on Attorney at Work.
View ArticleHouse Stationery Is the New Black
Image is critical. You know this. It’s embedded in every design decision you make for your practice. You labored over your website. Your business cards are richly tactile, with serif small caps...
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Can Lawyers Ethically Store and Transmit Client Info in the Cloud?
QUESTION: Our law firm would like to reduce our paper and physical storage use and costs by “going to the cloud” with our data.The post Five Things Lawyers Hate to Hear Clients Say appeared first on...
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Ann Pruitt of TALS: Promoting Legal Wellness Via Technology
In Attorney at Work’s new Q&A series, Mary Juetten checks in with leaders and entrepreneurs working to solve the access to justice problem. This time: Ann Pruitt of TALS.The post Five Things...
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Straight Edge: The New Westlaw Is Defined by Deep Search, Data Analytics
The Five Things Lawyers Hate to Hear Clients Say appeared first on Attorney at Work.
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Nym Words: Sufferin’ Suffixes
Words with the suffix “–nym” pop up regularly. Some are common, but many of the 46 words with this suffix are not. “Nym” derives from the Greek word for name or word.The post Five Things Lawyers Hate...
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Killing Marketing for Lawyers
I met Robert Rose at Five Things Lawyers Hate to Hear Clients Say appeared first on Attorney at Work.
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Write Like People Read
Have you noticed that the way you read websites, emails, text messages — even magazine and news articles — has changed over time? Five Things Lawyers Hate to Hear Clients Say appeared first on...
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A Lawyer’s Search for Right Livelihood
Everyone knows that lawyers dominate leadership positions in everything from the PTA to political offices. We are pillars of our communities and more generous with our time and resources than just...
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